Shipping policy
Thank you for choosing Singing Bowl Shop. We want to ensure a smooth and transparent shopping experience for all our customers. Please review our shipping information below.
Domestic Shipping – Australia
| Shipping Method | Condition | Transit Time | Price |
|---|---|---|---|
| Express Shipping | $1.00–$200.00 | 3–5 business days | $25.00 AUD |
| Express Shipping | $201.00 and up | 3–5 business days | $50.00 AUD |
| Standard Shipping | $201.00 and up | 5–10 business days | Free |
| Standard Shipping | $1.00–$200.00 | 5–10 business days | $10.00 AUD |
International Shipping
| Shipping Method | Condition | Transit Time | Price |
|---|---|---|---|
| Express Shipping | $1.00–$200.00 | 5–8 business days | $35.00 AUD |
| Express Shipping | $201.00 and up | 5–8 business days | $50.00 AUD |
| Standard Shipping | $1.00–$200.00 | 5–10 business days | $25.00 AUD |
| Standard Shipping | $201.00 and up | 5–10 business days | Free |
Order Processing
- All orders are processed within 1–3 business days, excluding weekends and public holidays.
- Orders placed after 5:00 pm may be processed on the next business day.
- Delivery times begin after the order has been dispatched.
Shipping Methods
- We offer both standard and express shipping options.
- Shipping carriers may vary depending on your location, package size, package weight, and available courier services.
Tracking Information
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
- Please allow 24–48 hours for tracking information to update after dispatch.
International Customs and Duties
- International customers may be responsible for customs fees, import duties, taxes, or other charges required by their country.
- These charges are not included in our product or shipping prices and are the responsibility of the customer.
Address Accuracy
- Please ensure your shipping address is complete and correct before placing your order.
- We are not responsible for delays, failed delivery, or misdelivery caused by incorrect or incomplete addresses.
Delivery Delays
- While we do our best to meet estimated delivery times, delays may occur due to weather conditions, customs processing, public holidays, carrier delays, or other circumstances outside our control.
Order Status
- You can track your shipment using the tracking information provided in your shipping confirmation email.
Customer Support
- If you have any questions regarding your order or shipping, please contact us at info@singingbowlshop.com.au.
Please note that our Shipping Policy may change without notice. We encourage customers to review this page before placing an order to ensure they are aware of the latest shipping information.
Thank you for choosing Singing Bowl Shop.